List of customer tickets¶

2014¶

April¶

Stand = 20140427¶

Entwine¶

• All Tickets
• Uninett Maintenance
• Boise Maintenance

Open Tickets ≄ Maintenance¶

• BSU-88 Check servers if they can profit from server density plugins = #102 (David)
• ENTI-135 Write check for matterhorn services = #122 (David)
• ENTI-140 Fix SSH access on servers hosted at Rimu = #19 (Nico)
• ENTI-144 Check usage on Jira and Confluence Server = #100 (David)
• ENTI-145 Look at current status of graylog2, if new version/webinterface is usable = #101 (David)
• UNI-549 Fix troubles with /var on arnica = #236 (David)

No Tickets in our redmine¶

• ENTI-117 (Spezify maintenance)
• UNI-388 (Revitalize Graylog)
  • gehört eventuell zu (ENTI-145 = #101)

Close on Jira or not assigned to us --> Cleanup on our site¶

• CERV-247 = #209 (Tobias)
• ENTCA-70 = #104 (Tobias)

Panter¶

Open Issues¶

All open Panter Issues

h7. Open Issues with a Link to Panter

• #8065 = mydump command is broken for rails user = #231
• #12121 = pan-033; cdist automatisch laufen lassen = #230
• #12428 = ung-002; ccollect erweitern: per source lock, no remove patch = #232
• #12493 = pan-049; Hosting 2014 aufsetzen = #117
• #12962 = pan-033; Zugriff für Philipp Knüsel entfernen = #229
• #12970 = pan-049; Prozess für VM entfernen implementieren = #228
• #13322 = pan-049; Analyse memory usage = #225

h7. Tickets only in Panter redmine

• #11353 pho-010 Phonak C.H.A.T Task Resolved Urgent https and certificate for chatbyphonak.com nico
• #11352 pho-010 Phonak C.H.A.T Task Resolved Urgent https for pho-010-testing.panter.ch nico
• #11453 pho-010 Phonak C.H.A.T Task Resolved Normal take down/remove pho-010.panter.ch nico

h7. Tickets only in our redmine

• #185 Task Seen High pan-049; Migrate munin.panter.ch to new VM munin.panter.biz David Hürlimann 04/01/2014 10:55 PM
• #227 Task New High Neuer Server abu-production Nico Schottelius 04/16/2014 11:17 AM
• #113 Task Seen Normal Think about replacing git.panter.ch 03/21/2014 10:51 AM
• #188 Task Seen Low Make offer for collectd setup 04/18/2014 11:03 PM
• #250 Bug New Urgent Backup HD is full -> cleanup David Hürlimann 04/27/2014 08:31 PM
• #251 Task Seen Normal Document rename of Host David Hürlimann 04/25/2014 09:43 PM

h7. Weekly/Monthly Tickets

• #44 Task Seen High Transfer time tracking into controllr David Hürlimann 04/02/2014 12:05 AM
• #114 Task Seen Urgent Weekly report Nico Schottelius 04/10/2014 10:52 AM
• #213 Task Feedback Urgent Take over backup maintenance Nico Schottelius 04/14/2014 06:28 PM