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List of customer tickets » History » Revision 41

Revision 40 (David Hürlimann, 08/26/2014 01:12 PM) → Revision 41/46 (David Hürlimann, 08/26/2014 02:18 PM)

h1. List of customer tickets 

 Stand = 20140826 

 h2. Entwine 

 * [[All Tickets]] 
 * "Uninett Maintenance":https://redmine.ungleich.ch/projects/uninett/wiki/Actual_Status 
 * "Boise Maintenance":https://redmine.ungleich.ch/projects/boise/wiki/Actual_Status 

 h3. Open Tickets ≄ Maintenance 

 h4. Feedback Nico 

 * ENTI-135 Write check for matterhorn services = #122 (Nico) (David) 
 * ENTI-140 Fix SSH access on servers hosted at Rimu = #19 (Nico) 

 h4 owned by Nico 

 
 * ENTI-145 Look at current status of graylog2, if new version/webinterface is usable = #101 (David) 
 * UNI-549 Fix troubles with /var on arnica = #236 (David) 
 * ENTAUTO-61 Create a stable and documented way to build ffmpeg = #616 (Nico) 

 h4. owned by Dave 

 
 * BSU-263       improve maintenance workflow / boise = #488 (Dave) 

 h4. owned by nobody 

 * MANVL-269 Install FFmpeg version 2.3.x and add '-shortest' option to the encoding profile again = #584 (Nobody) 
 ** Subtask = #616 

 h4. No Tickets in our Redmine 

 * BSU-263       improve maintenance workflow / boise 
 * ENTI-162       Implement and test VPN access for Netcetera (optionally using an SSH Server as a Gateway) 
 * UNI-388       Revitalize Graylog2 
 * ENTI-117       Specify requirements for taking over server maintenance 

 h3. Tickets only in our redmine 

 * 342 	 Task 	 Feedback 	 Normal 	 define Alerts for Server Density 	 Nico Schottelius 
 * 304 	 Task 	 Feedback 	 Low 	 Netcetera ipsec project with Lucy 	 Tobias Kiefer 
 * 302 	 Task 	 Feedback 	 Normal 	 Make sure Mysql dumps are created twice a day for ccollect backups 	 Nico Schottelius 
 * 289 	 Task 	 Feedback 	 High 	 Remove Backup jenkins from /var/lib/jenkins/workspace 	 Nico Schottelius 
 * 235 	 Quote 	 Seen 	 Low 	 Think about offering fail2ban for all machines 	

 h2. Panter 

 h3. Open Issues 

 [[All open Panter Issues]] 

 h4. Open Issues with a Link to Panter 

 * #12121 = pan-033; cdist automatisch laufen lassen = #230 
 * #12428 = ung-002; ccollect erweitern: per source lock, no remove patch = #232 
 * #12493 = pan-049; Hosting 2014 aufsetzen = #117 
 * #12970 = pan-049; Prozess für VM entfernen implementieren = #228 

 h4. Tickets only in Panter redmine 

 * #11353 	 pho-010 Phonak C.H.A.T 	 Task 	 Resolved 	 Urgent 	 https and certificate for chatbyphonak.com 	 nico 
 * #11352 	 pho-010 Phonak C.H.A.T 	 Task 	 Resolved 	 Urgent 	 https for pho-010-testing.panter.ch 	 nico 
 * #11453 	 pho-010 Phonak C.H.A.T 	 Task 	 Resolved 	 Normal 	 take down/remove pho-010.panter.ch 	 nico 

 h4. Tickets only in our redmine 

 * #113      Task      Seen      Normal      Think about replacing git.panter.ch          03/21/2014 10:51 AM 
 * #188      Task      Seen      Low      Make offer for collectd setup          04/18/2014 11:03 PM 
 * #250      Bug      New      Urgent      Backup HD is full -> cleanup      David Hürlimann      04/27/2014 08:31 PM 
 * #297 	 Task 	 Seen 	 Low 	 importer für controllr schreiben  	 David Hürlimann 	 05/22/2014 06:00 PM 
 * #417 	 Task 	 New 	 Normal 	 Create server: sumasy-staging.panter.biz 	 Nico Schottelius 	 05/29/2014 02:48 PM 
 * #418 	 Task 	 New 	 Normal 	 Create virtual server: future-kids-production.panter.biz 	 Nico Schottelius 	 05/29/2014 02:48 PM 

 h4.    Weekly/Monthly Tickets 

 * #44      Task      Seen      High      Transfer time tracking into controllr      David Hürlimann      04/02/2014 12:05 AM 
 * #213      Task      Feedback      Urgent      Take over backup maintenance      Nico Schottelius      04/14/2014 06:28 PM