Customer Backup » History » Revision 5
Revision 4 (Timothée Floure, 03/23/2020 03:34 PM) → Revision 5/20 (Timothée Floure, 03/23/2020 03:35 PM)
h1. Managed Customer (VM) backup
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*%{color:green}This document concerns end-users/customers. See [[datacenterlight:Backup]] page for server-side documentation.%*
h2. Status
This document is *a DRAFT*.
h2. Overview
* Official product page: FIXME
* Related DatacenterLight FAQ entry: FIXME
We make use of the "ccollect":https://www.nico.schottelius.org/software/ccollect/ software, which runs every day at 3AM Europe/Zurich. The backup server and storage clusters are in a location (place5) physically separated from the customer VMs (place6).
h2. FAQ
h3. How to enable this service?
You will have to contact our support and give them the following details:
* Address of the VM to backup (IPv6 or domain with AAAA field).
* Directories to backup. Default is @/@ excluding @/sys@ and @/proc@.
"ccollect":https://www.nico.schottelius.org/software/ccollect/ makes use of @rsync@ to transfer data and needs to connect to your server over SSH (rsync itself is not encrypted!). You need to configure an user - root for a full system backup - with the following SSH key (to put in @~/.ssh/authorized_keys@:
<pre>
ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQCwu+A7UgncIHI9YNbQDCWeJP8KjiGgZCi93s3xm0qWD5D1TvwNRz6boO9nVdXhzm1JIhZR7RG+JwCiPLpdzlsdRjGWkNx3EPA5Iorn1l7TUxGLxtkYrTKSOQvZV2FG5OQINSpmXwU2eZGTK2PxXQCLXER0E658ticb+Z8O6Q3x/cvkBJ6Yo4cM1hVRKhoY6p4gPBUSss3As+8LuXWx38AdrNU5Ci3/YirBR3XdY/lhEpremzh90EhwCugH0FFptMNSwHXx5c+LnvfLbu00Wd5PDw7F3jG/VwTzYpZovDO/V/x7McwYpweL9U6ISVg6JpTuNxEse49ZWqx5CtV1QsfJ loch
</pre>
h3. What is the pricing model?
See product page.
TODO ask @nico @sanghee
h3. What is the retention policy?
The default retention policy is: 4 daily backups, 4 weekly backups, 12 monthly backups.