List of customer tickets¶

2014¶

April¶

Stand = 20140624¶

Entwine¶

• All Tickets
• Uninett Maintenance
• Boise Maintenance

Open Tickets ≄ Maintenance¶

• BSU-88 Check servers if they can profit from server density plugins = #102 (David)
• ENTI-135 Write check for matterhorn services = #122 (David)
• ENTI-140 Fix SSH access on servers hosted at Rimu = #19 (Nico)
• ENTI-144 Check usage on Jira and Confluence Server = #100 (David)
• ENTI-145 Look at current status of graylog2, if new version/webinterface is usable = #101 (David)
• ENTAUTO-47 As a developer, I need a consistent set of RPMs = #314 (Tobi)
• UNI-549 Fix troubles with /var on arnica = #236 (David)

No Tickets in our redmine¶

• ENTI-117 (Spezify maintenance)
• UNI-388 (Revitalize Graylog)
• ENTI-162 Implement and test VPN access for Netcetera (optionally using an SSH Server as a Gateway)

Tickets only in our redmine¶

• 342 Task Feedback Normal define Alerts for Server Density Nico Schottelius
• 304 Task Feedback Low Netcetera ipsec project with Lucy Tobias Kiefer
• 302 Task Feedback Normal Make sure Mysql dumps are created twice a day for ccollect backups Nico Schottelius
• 289 Task Feedback High Remove Backup jenkins from /var/lib/jenkins/workspace Nico Schottelius
• 235 Quote Seen Low Think about offering fail2ban for all machines

Panter¶

Open Issues¶

All open Panter Issues

h7. Open Issues with a Link to Panter

• #12121 = pan-033; cdist automatisch laufen lassen = #230
• #12428 = ung-002; ccollect erweitern: per source lock, no remove patch = #232
• #12493 = pan-049; Hosting 2014 aufsetzen = #117
• #12970 = pan-049; Prozess für VM entfernen implementieren = #228

h7. Tickets only in Panter redmine

• #11353 pho-010 Phonak C.H.A.T Task Resolved Urgent https and certificate for chatbyphonak.com nico
• #11352 pho-010 Phonak C.H.A.T Task Resolved Urgent https for pho-010-testing.panter.ch nico
• #11453 pho-010 Phonak C.H.A.T Task Resolved Normal take down/remove pho-010.panter.ch nico

h7. Tickets only in our redmine

• #113 Task Seen Normal Think about replacing git.panter.ch 03/21/2014 10:51 AM
• #188 Task Seen Low Make offer for collectd setup 04/18/2014 11:03 PM
• #250 Bug New Urgent Backup HD is full -> cleanup David Hürlimann 04/27/2014 08:31 PM
• #297 Task Seen Low importer für controllr schreiben David Hürlimann 05/22/2014 06:00 PM
• #417 Task New Normal Create server: sumasy-staging.panter.biz Nico Schottelius 05/29/2014 02:48 PM
• #418 Task New Normal Create virtual server: future-kids-production.panter.biz Nico Schottelius 05/29/2014 02:48 PM

h7. Weekly/Monthly Tickets

• #44 Task Seen High Transfer time tracking into controllr David Hürlimann 04/02/2014 12:05 AM
• #213 Task Feedback Urgent Take over backup maintenance Nico Schottelius 04/14/2014 06:28 PM