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List of customer tickets » History » Revision 38

Revision 37 (David Hürlimann, 06/24/2014 04:44 PM) → Revision 38/46 (David Hürlimann, 06/24/2014 04:47 PM)

h1. List of customer tickets 

 h2. 2014 

 h3. April 

 h4. Stand = 20140624 

 h5. Entwine 

 * [[All Tickets]] 
 * "Uninett Maintenance":https://redmine.ungleich.ch/projects/uninett/wiki/Actual_Status 
 * "Boise Maintenance":https://redmine.ungleich.ch/projects/boise/wiki/Actual_Status 

 h6. Open Tickets ≄ Maintenance 

 * BSU-88 Check servers if they can profit from server density plugins = #102 (David) 
 * ENTI-135 Write check for matterhorn services = #122 (David) 
 * ENTI-140 Fix SSH access on servers hosted at Rimu = #19 (Nico) 
 * ENTI-144 Check usage on Jira and Confluence Server = #100 (David) 
 * ENTI-145 Look at current status of graylog2, if new version/webinterface is usable = #101 (David) 
 * ENTAUTO-47 As a developer, I need a consistent set of RPMs = #314 (Tobi) 
 * UNI-549 Fix troubles with /var on arnica = #236 (David) 

 h6. No Tickets in our redmine 

 * ENTI-117 (Spezify maintenance) 
 * UNI-388 (Revitalize Graylog) 
 * ENTI-162 Implement and test VPN access for Netcetera (optionally using an SSH Server as a Gateway) 

 h6. Tickets only in our redmine 

 * 342 	 Task 	 Feedback 	 Normal 	 define Alerts for Server Density 	 Nico Schottelius 
 * 304 	 Task 	 Feedback 	 Low 	 Netcetera ipsec project with Lucy 	 Tobias Kiefer 
 * 302 	 Task 	 Feedback 	 Normal 	 Make sure Mysql dumps are created twice a day for ccollect backups 	 Nico Schottelius 
 * 289 	 Task 	 Feedback 	 High 	 Remove Backup jenkins from /var/lib/jenkins/workspace 	 Nico Schottelius 
 * 235 	 Quote 	 Seen 	 Low 	 Think about offering fail2ban for all machines 	

 h5. Panter 

 h6. Open Issues 

 [[All open Panter Issues]] 

 h7. Open Issues with a Link to Panter 

 * #12121 = pan-033; cdist automatisch laufen lassen = #230 
 * #12428 = ung-002; ccollect erweitern: per source lock, no remove patch = #232 
 * #12493 = pan-049; Hosting 2014 aufsetzen = #117 
 * #12970 = pan-049; Prozess für VM entfernen implementieren = #228 

 h7. Tickets only in Panter redmine 

 * #11353 	 pho-010 Phonak C.H.A.T 	 Task 	 Resolved 	 Urgent 	 https and certificate for chatbyphonak.com 	 nico 
 * #11352 	 pho-010 Phonak C.H.A.T 	 Task 	 Resolved 	 Urgent 	 https for pho-010-testing.panter.ch 	 nico 
 * #11453 	 pho-010 Phonak C.H.A.T 	 Task 	 Resolved 	 Normal 	 take down/remove pho-010.panter.ch 	 nico 

 h7. Tickets only in our redmine 

 * #113      Task      Seen      Normal      Think about replacing git.panter.ch          03/21/2014 10:51 AM 
 * #188      Task      Seen      Low      Make offer for collectd setup          04/18/2014 11:03 PM 
 * #250      Bug      New      Urgent      Backup HD is full -> cleanup      David Hürlimann      04/27/2014 08:31 PM 
 * #297 	 Task 	 #257      Bug      Seen 	 Low 	 importer für controllr schreiben  	 David Hürlimann 	 05/22/2014 06:00 PM      Normal      str-004-staging.panter.biz: Images are not displayed      Nico Schottelius      04/30/2014 12:55 AM 
 * #417 	 Task 	 New 	 #258      Quote      Seen      Normal 	 Create server: sumasy-staging.panter.biz 	      Munin Migration to nine      Nico Schottelius 	 05/29/2014 02:48 PM      04/30/2014 12:53 AM 
 * #418 	 #259      Task 	 New 	 Normal 	 Create virtual server: future-kids-production.panter.biz 	 Nico Schottelius 	 05/29/2014 02:48 PM 

      Seen      Urgent      Cleanup non production Servers on Loch      David Hürlimann      05/01/2014 08:04 AM 


 h7.    Weekly/Monthly Tickets 

 * #44      Task      Seen      High      Transfer time tracking into controllr      David Hürlimann      04/02/2014 12:05 AM 
 * #114      Task      Seen      Urgent      Weekly report      Nico Schottelius      04/10/2014 10:52 AM 
 * #213      Task      Feedback      Urgent      Take over backup maintenance      Nico Schottelius      04/14/2014 06:28 PM