Open Infrastructure

Working with tickets¶

• Set your ticket status to "Seen", when you have seen it
• Set your ticket status to "In Progress", when you are working on it
• Set your ticket status to "Feedback" and assign it to the person you want to have feedback from
• Set your ticket status to "Resolved" when you think you are done and assign it to someone for Q/A
• Set your ticket status to "Closed" when you have verified the work of the other person is good