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Ungleich Matrix-as-a-Service (MaaS) » History » Revision 3

Revision 2 (Timothée Floure, 01/09/2020 12:55 PM) → Revision 3/52 (Timothée Floure, 01/09/2020 02:03 PM)

h1. Ungleich Matrix-as-a-Service (MaaS) 

 {{toc}} 

 *%{color:red}This document concerns end-users/customers. See [[The ungleich Matrix infrastructure]] page for server-side documentation.%* 

 h2. Status 

 This document is *A DRAFT*. *%{color:red}The MaaS offer has not been released yet%.* 

 h2. Overview 

 TODO: explain what MaaS is. 
 TODO: screenshots of riot 

 h2. FAQ 

 h3. Q: How does pricing work? 

 TODO 

 h3. Q: How many users What are application services, can I have? What are use them? 

 Matrix support a variety of external services (bridges to IRC, Telegram, Mattermost, ...) integrated via the resources allocated to my matrix server? Application Service API. ungleich do not support any of them 'officialy' yet but you can contact our support for a personalized deployment. 

 TODO 

 h3. Q: What will be the server name will I get? name? 

 You can either use your own domain name (see below) or ask us for $ANYTHING.???.??.  

 h3. Q: Can I use a custom domain name? domain? 

 Yes! You will have to give us two domain names: 

 * (A) The base server name, used in the MXIDs (e.g. ungleich.ch). 
   - You will have to serve a file containing *{"m.server": "address_of_B:443"}* on *.well-known/matrix/server*. Example: <pre>$ curl https://ungleich.ch/.well-known/matrix/server 
 {"m.server": "matrix.ungleich.ch:443"}</pre> 
 * (B) An address for the Matrix server and client (e.g. matrix.ungleich.ch). 
   - You will have to add a DNS A record poiting to 185.203.112.54 
   - You will have to add a DNS AAAA record pointing to an IPv6 address dedicated to your deployment. 

 


 h3. Q: What server implementation and version do you use? 

 We use the "synapse reference homeserver":https://github.com/matrix-org/synapse/ package "provided by the buster-backports repository":https://packages.debian.org/buster-backports/matrix-synapse. 

 h3. Q: What client can I use? Do you recommend one? 

 We recommend and provide you a web version of the "Riot client":https://about.riot.im/ (desktop and mobile) but you can use "any matrix client":https://matrix.org/clients/. 

 h3. Q: Can I set option X in synapse/riot? 

 Yes! Contact the ungleich support with details on the requested changes, which we will apply options you want us to the deployment configuration of your instance. enable, 

 h3. Q: Do you provide a TURN server for VoIP? 

 Not yet, but it is planned. 

 h3. Q: What are application services, can I use them? 

 Matrix support a variety of external services (bridges to IRC, Telegram, Mattermost, ...) integrated via the Application Service API. ungleich do not provide official support for them but you can contact us for a personalized deployment.