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Ungleich Matrix-as-a-Service (MaaS) » History » Revision 3

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Timothée Floure, 01/09/2020 02:03 PM
Add TOC, some FAQ questions


Ungleich Matrix-as-a-Service (MaaS)

This document concerns end-users/customers. See The ungleich Matrix infrastructure page for server-side documentation.

Status

This document is A DRAFT. The MaaS offer has not been released yet.

Overview

TODO: explain what MaaS is.
TODO: screenshots of riot

FAQ

Q: How does pricing work?

TODO

Q: How many users can I have? What are the resources allocated to my matrix server?

TODO

Q: What server name will I get?

You can either use your own domain name (see below) or ask us for $ANYTHING.???.??.

Q: Can I use a custom domain name?

Yes! You will have to give us two domain names:

  • (A) The base server name, used in the MXIDs (e.g. ungleich.ch).
    - You will have to serve a file containing {"m.server": "address_of_B:443"} on .well-known/matrix/server. Example:
    $ curl https://ungleich.ch/.well-known/matrix/server
    {"m.server": "matrix.ungleich.ch:443"}
  • (B) An address for the Matrix server and client (e.g. matrix.ungleich.ch).
    - You will have to add a DNS A record poiting to 185.203.112.54
    - You will have to add a DNS AAAA record pointing to an IPv6 address dedicated to your deployment.

Q: What server implementation and version do you use?

We use the synapse reference homeserver package provided by the buster-backports repository.

Q: What client can I use? Do you recommend one?

We recommend and provide you a web version of the Riot client (desktop and mobile) but you can use any matrix client.

Q: Can I set option X in synapse/riot?

Yes! Contact the ungleich support with the requested changes, which we will apply to the deployment configuration of your instance.

Q: Do you provide a TURN server for VoIP?

Not yet, but it is planned.

Q: What are application services, can I use them?

Matrix support a variety of external services (bridges to IRC, Telegram, Mattermost, ...) integrated via the Application Service API. ungleich do not provide official support for them but you can contact us for a personalized deployment.

Updated by Timothée Floure about 4 years ago · 3 revisions