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Task #6794

open

Find out why request tracker crashes from time to time and fix it

Added by Nico Schottelius over 4 years ago. Updated over 4 years ago.

Status:
In Progress
Priority:
Urgent
Assignee:
Yury Komarov
Target version:
-
Start date:
06/06/2019
Due date:
06/14/2019 (over 4 years late)
% Done:

0%

Estimated time:
PM Check date:
06/18/2019

Description

From time to time the request tracker tasks crashes and is restarted by monit at the moment.
However when editing tickets and posting information, the workflow is interrupted because the backend process (RT) is not available.

Please investigate, find out the cause and fix it.

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