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Customer Backup » History » Version 5

Timothée Floure, 03/23/2020 03:35 PM

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h1. Managed Customer (VM) backup
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{{toc}}





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*%{color:green}This document concerns end-users/customers. See [[datacenterlight:Backup]] page for server-side documentation.%*





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h2. Status





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This document is *a DRAFT*.





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h2. Overview





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* Official product page: FIXME





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* Related DatacenterLight FAQ entry: FIXME





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We make use of the "ccollect":https://www.nico.schottelius.org/software/ccollect/ software, which runs every day at 3AM Europe/Zurich. The backup server and storage clusters are in a location (place5) physically separated from the customer VMs (place6).





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h2. FAQ





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h3. How to enable this service?





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You will have to contact our support and give them the following details:





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* Address of the VM to backup (IPv6 or domain with AAAA field).





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* Directories to backup. Default is @/@ excluding @/sys@ and @/proc@.





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"ccollect":https://www.nico.schottelius.org/software/ccollect/ makes use of @rsync@ to transfer data and needs to connect to your server over SSH (rsync itself is not encrypted!). You need to configure an user - root for a full system backup - with the following SSH key (to put in @~/.ssh/authorized_keys@:





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<pre>





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ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQCwu+A7UgncIHI9YNbQDCWeJP8KjiGgZCi93s3xm0qWD5D1TvwNRz6boO9nVdXhzm1JIhZR7RG+JwCiPLpdzlsdRjGWkNx3EPA5Iorn1l7TUxGLxtkYrTKSOQvZV2FG5OQINSpmXwU2eZGTK2PxXQCLXER0E658ticb+Z8O6Q3x/cvkBJ6Yo4cM1hVRKhoY6p4gPBUSss3As+8LuXWx38AdrNU5Ci3/YirBR3XdY/lhEpremzh90EhwCugH0FFptMNSwHXx5c+LnvfLbu00Wd5PDw7F3jG/VwTzYpZovDO/V/x7McwYpweL9U6ISVg6JpTuNxEse49ZWqx5CtV1QsfJ loch





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</pre>





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h3. What is the pricing model?





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See product page.





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h3. What is the retention policy?





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The default retention policy is: 4 daily backups, 4 weekly backups, 12 monthly backups.