Open Infrastructure

h1. Managed Customer (VM) backup

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*%{color:green}This document concerns end-users/customers. See [[datacenterlight:Backup]] page for server-side documentation.%*

h2. Status

This document is *a DRAFT*.

h2. Overview

* Official product page: https://ungleich.ch/u/products/backups-as-a-service

* Related DatacenterLight FAQ entry: https://redmine.ungleich.ch/projects/open-infrastructure/wiki/FAQ_at_Data_Center_Light#Backup

We make use of the "ccollect":https://www.nico.schottelius.org/software/ccollect/ software, which runs every day at 3AM Europe/Zurich. The backup server and storage clusters are in a location (place5) physically separated from the customer VMs (place6).

h2. FAQ

h3. How to enable this service?

You will have to contact our support and give them the following details:

* Address of the VM to backup (IPv6 or domain with AAAA field).

* Directories to backup. Default is @/@ excluding @/sys@ and @/proc@.

"ccollect":https://www.nico.schottelius.org/software/ccollect/ makes use of @rsync@ to transfer data and needs to connect to your server over SSH (rsync itself is not encrypted!). You need to configure an user - root for a full system backup - with the following SSH key (to put in @~/.ssh/authorized_keys@:

<pre>

ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQCwu+A7UgncIHI9YNbQDCWeJP8KjiGgZCi93s3xm0qWD5D1TvwNRz6boO9nVdXhzm1JIhZR7RG+JwCiPLpdzlsdRjGWkNx3EPA5Iorn1l7TUxGLxtkYrTKSOQvZV2FG5OQINSpmXwU2eZGTK2PxXQCLXER0E658ticb+Z8O6Q3x/cvkBJ6Yo4cM1hVRKhoY6p4gPBUSss3As+8LuXWx38AdrNU5Ci3/YirBR3XdY/lhEpremzh90EhwCugH0FFptMNSwHXx5c+LnvfLbu00Wd5PDw7F3jG/VwTzYpZovDO/V/x7McwYpweL9U6ISVg6JpTuNxEse49ZWqx5CtV1QsfJ loch

</pre>

h3. What is the pricing model?

See "product page":https://ungleich.ch/u/products/backups-as-a-service.

h3. What is the retention policy?

The default retention policy is: 4 daily backups, 4 weekly backups, 12 monthly backups.