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Customer Backup » History » Revision 7

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Timothée Floure, 03/23/2020 03:43 PM


Managed Customer (VM) backup

This document concerns end-users/customers. See [[datacenterlight:Backup]] page for server-side documentation.

Status

This document is a DRAFT.

Overview

We make use of the ccollect software, which runs every day at 3AM Europe/Zurich. The backup server and storage clusters are in a location (place5) physically separated from the customer VMs (place6).

FAQ

How to enable this service?

You will have to contact our support and give them the following details:

  • Address of the VM to backup (IPv6 or domain with AAAA field).
  • Directories to backup. Default is / excluding /sys and /proc.

ccollect makes use of rsync to transfer data and needs to connect to your server over SSH (rsync itself is not encrypted!). You need to configure an user - root for a full system backup - with the following SSH key (to put in ~/.ssh/authorized_keys:

ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQCwu+A7UgncIHI9YNbQDCWeJP8KjiGgZCi93s3xm0qWD5D1TvwNRz6boO9nVdXhzm1JIhZR7RG+JwCiPLpdzlsdRjGWkNx3EPA5Iorn1l7TUxGLxtkYrTKSOQvZV2FG5OQINSpmXwU2eZGTK2PxXQCLXER0E658ticb+Z8O6Q3x/cvkBJ6Yo4cM1hVRKhoY6p4gPBUSss3As+8LuXWx38AdrNU5Ci3/YirBR3XdY/lhEpremzh90EhwCugH0FFptMNSwHXx5c+LnvfLbu00Wd5PDw7F3jG/VwTzYpZovDO/V/x7McwYpweL9U6ISVg6JpTuNxEse49ZWqx5CtV1QsfJ loch

What is the pricing model?

See product page.

What is the retention policy?

The default retention policy is: 5 daily backups, 4 weekly backups, 12 monthly backups.

Updated by Timothée Floure about 4 years ago · 7 revisions