Ticket handling » History » Version 5
Nico Schottelius, 02/29/2016 11:04 PM
| 1 | 5 | Nico Schottelius | h2. Working with tickets |
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| 2 | 3 | David Hürlimann | |
| 3 | 5 | Nico Schottelius | * Set your ticket status to "Seen", when you have seen it |
| 4 | * Set your ticket status to "In Progress", when you are working on it |
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| 5 | * Set your ticket status to "Feedback" and assign it to the person you want to have feedback from |
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| 6 | * Set your ticket status to "Resolved" when you think you are done and assign it to someone for Q/A |
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| 7 | * Set your ticket status to "Closed" when you have verified the work of the other person is good |