Customer Backup » History » Version 13
Timothée Floure, 03/27/2020 12:01 PM
| 1 | 3 | Timothée Floure | h1. Managed Customer (VM) backup |
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| 2 | 1 | Timothée Floure | |
| 3 | {{toc}} |
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| 4 | |||
| 5 | *%{color:green}This document concerns end-users/customers. See [[datacenterlight:Backup]] page for server-side documentation.%* |
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| 7 | h2. Status |
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| 9 | 2 | Timothée Floure | This document is *a DRAFT*. |
| 10 | 1 | Timothée Floure | |
| 11 | h2. Overview |
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| 12 | |||
| 13 | 13 | Timothée Floure | * Official product page: https://ungleich.ch/u/products/backup/ |
| 14 | 6 | Timothée Floure | * Related DatacenterLight FAQ entry: https://redmine.ungleich.ch/projects/open-infrastructure/wiki/FAQ_at_Data_Center_Light#Backup |
| 15 | 3 | Timothée Floure | |
| 16 | We make use of the "ccollect":https://www.nico.schottelius.org/software/ccollect/ software, which runs every day at 3AM Europe/Zurich. The backup server and storage clusters are in a location (place5) physically separated from the customer VMs (place6). |
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| 18 | h2. FAQ |
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| 20 | h3. How to enable this service? |
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| 22 | You will have to contact our support and give them the following details: |
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| 23 | |||
| 24 | * Address of the VM to backup (IPv6 or domain with AAAA field). |
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| 25 | * Directories to backup. Default is @/@ excluding @/sys@ and @/proc@. |
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| 27 | 10 | Timothée Floure | "ccollect":https://www.nico.schottelius.org/software/ccollect/ makes use of @rsync@ to transfer data and needs to connect to your server over SSH (rsync itself is not encrypted!). You need to configure an user - root for a full system backup - with the following SSH key (to put in @~/.ssh/authorized_keys@): |
| 28 | 3 | Timothée Floure | |
| 29 | <pre> |
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| 30 | 9 | Timothée Floure | # backup.place5.ungleich.ch |
| 31 | 8 | Timothée Floure | ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQC7LsZp048K5D2kSWwiI5fux5pv4Ji7eTtMZGpOu0MviZEuGG3T5NeSKPmdlG1Rr3/oLpIqaFPzB7la3SI0OX5/E3v/yWcSrIsXdoIlSJMx7yaWrd4rm3yICukg4v5cZm2iDGBzIffpRxN1aPg46XnwmSvID3dD18yHMfgKyOFJgMwpTeI0d+K99cRYdf0D+QoUUyJlEes8xOw29lfT+1gg3KXBfYeggXLxMQ1xOH5L91j3Lg1taaD0EfyvkjO+TspcEwIwEtcBwdGRDbkjNkZOgFUEoWpxEFESLFRvr+JxgDJjvkLD4Q7l6tNOvW30oq7iI961NbXSwgM1cH0gNPED ungleich-backup |
| 32 | 3 | Timothée Floure | </pre> |
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| 34 | h3. What is the pricing model? |
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| 36 | 6 | Timothée Floure | See "product page":https://ungleich.ch/u/products/backups-as-a-service. |
| 37 | 3 | Timothée Floure | |
| 38 | h3. What is the retention policy? |
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| 40 | 7 | Timothée Floure | The default retention policy is: 5 daily backups, 4 weekly backups, 12 monthly backups. |
| 41 | 11 | Timothée Floure | |
| 42 | h3. How can I access my backups? |
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| 44 | You can access the files over SFTP using your ungleich account (username + password) against @backup.place5.ungleich.ch@. You can use any SFTP client such as command-line @sftp@ (@sftp myusername@backup.place5.ungleich.ch) or "Filezilla":https://filezilla-project.org/ (graphical client). |
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| 46 | **Note:** at the moment, @backup.place5.ungleich.ch@ is only available over IPv6. |