Ungleich Matrix-as-a-Service (MaaS)¶

• Table of contents
• Ungleich Matrix-as-a-Service (MaaS)
  • Status
  • Overview
  • FAQ
    • Q: How does pricing work?
    • Q: How many users can I have? What are the resources allocated to my matrix server?
    • Q: What server name will I get?
    • Q: Can I use a custom domain name?
    • Q: What server implementation and version do you use?
    • Q: What client can I use? Do you recommend one?
    • Q: Can I set option X in synapse/riot?
    • Q: Do you provide a TURN server for VoIP?
    • Q: What are application services, can I use them?

This document concerns end-users/customers. See The ungleich Matrix infrastructure page for server-side documentation.

Status¶

This document is A DRAFT. The MaaS offer has not been released yet.

Overview¶

TODO: explain what MaaS,riot is. Riot overview: https://about.riot.im/features
TODO: screenshots of riot

FAQ¶

Q: How does pricing work?¶

TODO

Q: How many users can I have? What are the resources allocated to my matrix server?¶

TODO

Q: What server name will I get?¶

You can either use your own domain name (see below) or ask us for $ANYTHING.???.??.

Q: Can I use a custom domain name?¶

Yes! You will have to give us two domain names:

• (A) The base server name, used in the MXIDs (e.g. ungleich.ch).
  - You will have to serve a file containing {"m.server": "address_of_B:443"} on .well-known/matrix/server. Example:

  $ curl https://ungleich.ch/.well-known/matrix/server
  {"m.server": "matrix.ungleich.ch:443"}

• (B) An address for the Matrix server and client (e.g. matrix.ungleich.ch).
  - You will have to add a DNS A record poiting to 185.203.112.54
  - You will have to add a DNS AAAA record pointing to an IPv6 address dedicated to your deployment.

Q: What server implementation and version do you use?¶

We use the synapse reference homeserver package provided by the buster-backports repository.

Q: What client can I use? Do you recommend one?¶

We recommend and provide you a web version of the Riot client (desktop and mobile) but you can use any matrix client.

Q: Can I set option X in synapse/riot?¶

Yes! Contact the ungleich support with the requested changes, which we will apply to the deployment configuration of your instance.

Q: Do you provide a TURN server for VoIP?¶

Not yet, but it is planned.

Q: What are application services, can I use them?¶

Matrix support a variety of external services (bridges to IRC, Telegram, Mattermost, ...) integrated via the Application Service API. ungleich do not provide official support for them but you can contact us for a personalized deployment.